-
callers advising that the person’s computer is infected with a virus and requesting credit card details to fix the problem
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callers offering products, services or cash under fake government grants
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callers offering to place the person’s number on the Do Not Call Register for a fee
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recorded messages asking consumers to “dial 9” for a ‘free’ holiday
The Australian Competition and Consumer Commission and the Australian Communications and Media Authority are calling
on Australians to immediately hang up the phone if scammers call, staying alert to this growing threat that can deceive people
into providing personal details.
Forewarned is forearmed, and there are simple steps you can take to reduce your risk of being ripped off. These steps include:
Be cautious – if you get an unsolicited call and the caller requests personal information, it may be a scam. Hang up and
verify who they are by independently finding their contact details from a trustworthy source such as a phone book and contacting
them directly.
Protect your personal information and financial details
– don’t provide your details to anyone who has contacted you out of the
blue who you don’t know and trust. Even if they claim to be from a reputable company or Government department it may still be
a scam.
If you get a cold call from someone claiming you are entitled to a refund, have won a holiday or have a virus on your computer,
hang up immediately.
Contact your bank immediately if you think you have provided your details to a scammer.
The ACCC’s SCAMwatch website has more information on scams and how to protect yourself. Visit
www.scamwatch.gov.au
The Do Not Call Register is a free Federal Government service where Australians can register their numbers to opt out of
telemarketing calls and marketing faxes - either call 1300 792 958 or visit
www.donotcall.gov.au
.