How to download a mobile token
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To download your mobile token you will need to do the following:
Step 1a. If you already have a security token:
You will need to firstly contact Hume to deactivate your current security token
and notify Hume that you would like to use a mobile token.
Step 1b. If you do not have a security token:
You will need to notify Hume via iBank or at a branch that you would like
to use a mobile token. To notify via iBank go to ‘Other’, ‘Security Options'
and follow the instructions on the page.
Once you have done this, you can download a mobile token.
Step 2. On your mobile phone open your web browser and go to http://m.verisign.com
Step 3. Select the appropriate make and model of your phone and follow the
directions provided on the Verisign website
Step 4. Depending on the type of mobile you have and the web browser you are
using, you will be directed to an appropriate link to download the one time
password generator application to your mobile phone.*
Step 5. Your mobile token will be issued within one business day and you will be prompted
to complete the activation at this time.
While every effort will be made to assist members in downloading and installing a mobile
token we cannot guarantee that it will be available or suitable for all mobile phones or devices.
To check if your mobile phone is supported go to http://vipmobile.verisign.com/supportedphones.v
* Carrier charges may apply for downloading data and applications to your mobile phone.
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